• Permanent full-time
• Based in Caulfield, working across a range of disability programs
• Support client enquiries, intake processes and day‑to‑day administration

This role is responsible for managing client enquiries, identifying service needs, coordinating intake and providing high‑quality administrative support to ensure smooth service delivery.

You’ll form part of a newly established Business Operations and Client Partnerships team - a centralised group designed to streamline support across Disability Services and provide a consistent, positive experience for clients accessing our programs.

You will be a great fit if you have:

• Strong customer service across phone, email and in-person interactions
• High level of organisation, keeping records and administrative documentation accurate and up to date
• A reliable, professional approach and the ability to multi‑task
• Strong client engagement, including identifying service needs and coordinating intake processes
• Knowledge of NDIS billing and funding, data entry and reporting and CRM systems
• Experience in the sector is desirable - specifically NDIS knowledge

Why Jewish Care is the best choice for your career:

• Salary Packaging – as a not-for-profit organisation, our staff benefit from some Fringe Benefit Tax exemptions through salary packaging up to $15,900 p.a + up to $2,650 p.a on meal & entertainment.
• Purchased leave – up to 4 weeks additional leave
• Employee Assistance Program
• Reward & Recognition Program 
• Employee Referral Program – refer a friend or family member to work at JCV and receive $100 e-gift voucher. 
• Learning and development – opportunities to progress in your career internally

About us

Jewish Care Victoria is a not-for-profit organisation and is one of the largest providers of aged and community services for the Jewish Community in Victoria and has been servicing the community for over 175 years. Our staff come from all cultural and religious backgrounds, and we provide cultural and spiritual training in the Jewish Ethos. 

If this sounds like an opportunity in the next step of your career, and you want to work for an organisation that supports you to succeed both personally and professionally, click APPLY and commence your journey with Jewish Care Victoria. 

Jewish Care proudly celebrates and warmly welcomes the rich diversity of our community and strives to be inclusive for all, including the LGBTI+ community.

Jewish Care acknowledges Aboriginal and Torres Strait Islanders as the Traditional Custodians of the land on which we live and work. Our services and supports are provided on the lands of the Wurundjeri and Boonwurrung people, and we deeply respect and honour their ongoing cultural and spiritual connection to land, waters and community.

Jewish Care is committed to protecting clients and staff members from all forms of harm and abuse. We are a child safe organisation. We require all applicants to undergo an extensive screening process during their recruitment process.