• Full time fixed term contract until 30 June 2027, centrally located in Windsor 
• Be the first point of contact for individuals and families seeking support
• Help ensure timely, safe and equitable access to services across a growing community need 

This newly created role at Jewish Care Victoria supports increased demand and complexity, ensuring clients receive the right support at the right time. 

Working within a trauma informed, client centred framework, you will conduct initial screenings and needs assessments, identify risk and safety concerns and triage referrals based on urgency, vulnerability and need. You’ll provide brief interventions to support clients to ensure their immediate needs are met by proving material aid, coordinating warm referrals, safety planning and prepare comprehensive handovers for ongoing case management within a supportive team environment. 

In this role, you will also respond to all duty calls, provide secondary consultations to professionals and community members and participate in information sharing through CISS and FVISS to promote client safety and wellbeing. 

You will be a great fit if you have experience in: 

• Conducting intake/client screenings, needs assessments, safety planning and brief interventions  
• Responding to family violence, child wellbeing concerns, homelessness, or crisis situations 
• Coordinating warm referrals, supporting clients to navigate complex service systems  
• Providing secondary consultations to schools, hospitals, community organisations and community members  
• Working with multiple service systems including child and family services, mental health, family violence, and housing/homelessness   
• Using client information systems, maintaining accurate records and completing mandatory reporting requirements 

What you’ll bring: 

• Tertiary qualification in Social Work 
• Minimum three years’ experience in the community services sector  
• Highly developed communication and interpersonal skills, with the ability to engage diverse clients and stakeholders  
• Experience in intake, brief intervention work and the use of screening and assessment tools  
• Strong organisational skills with the ability to self-manage competing priorities  
• Contemporary knowledge of evidence based frameworks, mandatory reporting, MARAM, CISS and FVISS  
• Proficiency in Microsoft Office and client information management systems 
• Understanding of issues affecting the Jewish community, including Holocaust survivors and their families is highly regarded 

About us 

Jewish Care Victoria, is a not-for-profit organisation and is one of the largest providers of aged and community services for the Jewish Community in Victoria and has been servicing the community for over 175 years. Our staff come from all cultural and religious backgrounds, and we provide cultural and spiritual training in the Jewish Ethos.  

Why Jewish Care is the best choice for your career: 

• Salary Packaging – as a not-for-profit organisation, our staff benefit from some Fringe Benefit Tax exemptions through salary packaging up to $15,900 p.a + up to $2,650 p.a on meal & entertainment 
• Purchased leave – up to 4 weeks additional time off to enhance your work-life balance 
• Employee Assistance Program for you and your family 
• Regular supervision, reflective practice and professional development opportunities 
• Staff Referral Bonus Program 
• Reward & Recognition – our STAR program reflects our commitment to celebrating and acknowledging staff who embody our core values in their daily work 

If the idea of working with an organisation that values your expertise and has a commitment to the wellbeing of our staff and clients, click APPLY now. A career you love and an organisation that will nurture your career is simply a click away. 

We encourage you to submit your application as soon as possible, as shortlisting for this position will commence immediately.

Jewish Care proudly celebrates and warmly welcomes the rich diversity of our community and strives to be inclusive for all, including the LGBTI+ community.